These Subscription Terms explain how HelloWorkz CRM plans, billing cycles, payment confirmation, renewals, cancellations and account access are handled.
Plan Access
Module access depends on the active subscription plan and enabled features.
Payment and Invoice
When online checkout is enabled, subscription payment may generate billing records, payment records and GST invoice details where applicable.
Cancellation
Cancellation requests are handled according to the Cancellation Policy.
AutoPay and Recurring Mandates
AutoPay is optional. If you choose AutoPay, you authorize a recurring payment mandate through Razorpay and the payment method you select. The plan, billing frequency, amount, and applicable taxes are shown during checkout. The mandate begins only after you approve it. Razorpay and the relevant bank or payment provider process the mandate and recurring debits. You can request cancellation by emailing support@helloworkz.in before the next renewal. Cancellation does not automatically refund a payment already processed; refund requests are handled under the Refund Policy.